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Work at Job Skills

Job Skills is a forward thinking, not-for-profit, charitable organization that is constantly developing or implementing new programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, Client-focused, performance-oriented and believe in the personal growth of our Staff, our community and our Clients.

Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.

Unless otherwise stated in the posting, resumes may be submitted to the email address indicated in the job posting, with the job title in the subject line. They may also be faxed to 905-898-4830, or mailed to the attention of the Hiring Committee, Job Skills, 14-130 Davis Drive, Box 34, Newmarket, ON L3Y 2N1.

All Job Skills' employees will:

  • Strive for excellence
  • Commit to and support the Organization’s Mission Statement and Objectives
  • Promote open communication within all levels of the Organization
Director of Employment Services and Programs

Full-time Opportunity

Based in Markham

Resumes may be submitted to hiring@jobskills.org with the job title in the subject line.
Deadline to apply is May 19, 2017

What we need:

A results-oriented individual possessing the following qualifications:

  • Post-secondary degree/diploma in Social Services or Career and Work Counseling, at an accredited College or University and/or equivalent work experience
  • Minimum of five (5) years staff management experience at a senior level, managing and working with cross-functional teams, in a multi-site agency
  • Experience working in the non-profit sector
  • .
  • Ability to lead and mentor a diverse team
  • Strong project coordination and management skills
  • Experience with budgetary functions and reporting
  • Takes initiative and is a strong self-starter who takes responsibility and is accountable for their actions and decisions
  • Highly developed business acumen and analytical skills to evaluate business systems and formulate long-range fiscal and strategic plans
  • Results oriented, with a proactive, resourceful, and quality oriented approach
  • Personal qualities of integrity, credibility and dedication to the mission, values and beliefs of the organization
  • A valid Driver’s license and access to a reliable vehicle

What you will do:

The Director of Employment Services and Programs will be responsible for the direction and coordination of Employment Services and Programs activities consistent with Job Skills’ established goals, objectives and policies.

As part of the Senior Management Team (SMT), the Director will be responsible in managing the day to day operations of the agency along with the Executive Director. The Director will follow directions set out by the Executive Director and the Board of Directors. Position responsibilities will include:

Management/Administration:

  • Support and participate in the development of policies, strategic initiatives and other organizational employment/training programs for the agency as part of the Senior Management Team
  • Prepare strategic service delivery plans for the department and oversee implementation outcomes and monitor progress and outcomes
  • Develop and write funding proposals in response to call for proposals, as well as prepare unsolicited submissions to address identified employment service gaps and changing labour market needs
  • Develop, write and submit required reports for the Board of Directors and the agency’s Funders Maintain current statistics and trend information that pertains to employment services and opportunities for the agency

Programs and Services Delivery:

  • Oversee the development and implementing of employment services while ensuring quality standards and contractual targets are maintained and/or exceeded
  • Direct, coordinate and manage multiple service delivery sites and contracts; ensure service standards are maintained and/or exceeded and consistent throughout the Department
  • Work in conjunction with the Marketing Department to ensure appropriate marketing strategies and tools are developed for each program within the department and that the strategy is implemented within the organization’s overall Marketing/Communications Plan
  • Maintain year-round communication with Funders including telephone, email and in-person meetings
  • Attend, lead and/or participate in community committees and working groups to influence, assist in planning, create partnerships that could be leveraged for programs relating to labour adjustment
  • Identify problem areas and make recommendations for remedial action using innovative strategies

Financial:

  • Assist with and/or negotiate all contracts in conjunction with the Finance Department, in response to successful proposal submissions
  • Develop and monitor budgets, with support from the Finance Department
  • Ensure that contractual financial requirements are met with no more than 10% slippage rate

Staffing:

  • Oversee the recruitment and hiring of all staff for the department
  • Provide direction, structure and supervision to all departmental staff and motivate staff to perform at their highest level
  • Ensure new staff members receive appropriate orientation to the department and the organization
  • Carry out and/or ensure all department staff receive performance evaluations and set developmental targets yearly according to agency standards
  • Ensure professional development for individual staff members is congruent with both individual and organizational plans

What you will get:

In addition to the satisfaction gained from working for an organization that supports individuals to reach their employment goals, Job Skills offers a competitive salary and benefits package!

If you are interested in this employment opportunity, please read on to learn more about Job Skills, how you can apply to this exciting position and become part our growing Job Skills Team!

Job Skills is a forward thinking, not-for-profit, charitable organization that is constantly developing or implementing new programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, client-focused, performance-oriented and believe in the personal growth of our Staff, our community and our clients.

As the Director of Employment Services and Programs, you will work for a high performing organization that is dedicated to assisting individuals in achieving their employment goals. In this role, you will be a member of the Senior Management Team (SMT) and contribute to the overall success of the organization through policy development and strategic planning. You will follow directions set out by the Executive Director and the Board of Directors.

Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.

We thank all applicants, but only those to be interviewed will be contacted. Please indicate how you learned about this job in your cover letter.

Resumes may be submitted to hiring@jobskills.org with the job title in the subject line.
Deadline to apply is May 19, 2017

Administrative Assistant - Summer Position

Summer Student (35 Hours/Week)

Full-time Opportunity - 12 Weeks Duration - Markham Location

Resumes may be submitted to new-hiring@jobskills.org with the job title in the subject line.
Deadline to apply is May 19, 2017

Student Role:,

At Job Skills, an Administrative Assistant (Student) is expected to work in unison with the Job Skills Team, in the deployment of Job Skills’ strategic priorities and vision, which have been designed to enhance the organization’s ability to meet and exceed its objectives. This position will report to Manager/Facilitator, Job Find Club and indirectly to the Director, Newcomer Services & Programs.

Qualifications:

The successful candidate (Student) will meet the following criteria:

  • Must be between 15 and 30 years of age at the start of employment
  • Must have been registered as a full-time student in the previous academic year and intend to return to school on a full-time basis in the next academic year
  • Must be a Canadian citizen, permanent resident, or person to who refugee protection has been conferred under the Immigration and Refugee Protection Act (note: foreign students are not eligible)
  • .
  • Must be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Students must also have the following qualifications/skills:

  • Be enrolled in either a College and/or University level program, majoring in one of the following programs:
    • Business Administraion
    • Career and Work Counseling
    • Social Sciences
    • Human Resources
    • Social Work
    • General Arts
  • Have excellent communication skills (written, verbal)
  • Have excellent customer services skills with both internal and external customers
  • .
  • Have superior organizational skills, with the ability to multi-task, in a fast-paced environment
  • Be proficient in MS Office Applications (Word, Excel, PowerPoint and Access)

General Tasks and Responsibilities

The Administrative Assistant is based at the Job Skills’ Markham Employment Services location, in Markham, Ontario and will support the Job Find Club. Travel to the individual Job Skills’ offices will be on an “as required” basis.

The Administrative Assistant will be responsible for the following learning objectives and job tasks:

Administration:

  • Become familiar with Job Skills’ mandate, objectives and programs (e.g. Employment Services, Youth Job Connection, Right Fit, Fast Forward, Smart Start, COJG, Business Services, Welcome Centre, Job Search Workshop, Job Find Club, Employment Settlement Specialist Services etc.), through the review of available literature, involvement in staff meetings and site specific visits.
  • Learn to operate basic office equipment (e.g. telephone, photocopier, facsimile machine, postage machine, desktop computer, including related computer programs, e-mail and directories, as appropriate)
  • Provide clerical and data entry support for the Job Find Club
  • Maintain tracking records for those making Job Find Club inquiries
  • Prepare folders for weekly Information Sessions and workshops
  • Responsible for data entry into multiple systems (e.g. Excel, Access, Job Skills Database)
  • Create and maintain systems for efficient management of all Job Find Club documents and information
  • Record and prepare minutes of meetings, as required
  • Assist clients to book appointments.
  • Prepare and maintain accurate statistical reports, correspondence, memos and other materials
  • Scan and store client files and related information
  • Assist in assessing office supply needs and ensure proper storage of same

Communication:

  • Provide general information to walk-in clients and provide an overall description of the Job Find Club Program
  • Develop and maintain a working relationship with all Job Skills’ Departments, at all Job Skills’ offices
  • Provide reception duties for the Job Find Club, communicating efficiently and effectively with internal and external customers
  • Receive, screen and forward telephone calls, take messages and provide information to callers
  • On daily basis reconfirm appointments with scheduled clients, to reduce the no-show factor

Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.

We thank all applicants, but only those to be interviewed will be contacted. Please indicate how you learned about this job in your cover letter.

Resumes may be submitted to new-hiring@jobskills.org with the job title in the subject line.
Deadline to apply is May 19, 2017

Information Technology Assistant - Summer Position

Summer Student (35 Hours/Week)

Full-time Opportunity - 12 Weeks Duration - Markham Location

Resumes may be submitted to it-hiring@jobskills.org with the job title in the subject line.
Deadline to apply is May 19, 2017

Student Role:,

At Job Skills, an Information Technology Assistant (Student) is expected to work in unison with the Job Skills Team, in the deployment of Job Skills’ strategic priorities and vision, which have been designed to enhance the organization’s ability to meet and exceed its objectives. This position will report to the Manager, Information Technology.

Qualifications:

The successful candidate (Student) will meet the following criteria:

  • Must be between 15 and 30 years of age at the start of employment
  • Must have been registered as a full-time student in the previous academic year and intend to return to school on a full-time basis in the next academic year
  • Must be a Canadian citizen, permanent resident, or person to who refugee protection has been conferred under the Immigration and Refugee Protection Act (note: foreign students are not eligible)
  • .
  • Must be legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Students must also have the following qualifications/skills:

  • Be enrolled in either a College and/or University level program, majoring in one of the following programs:
    • Computer Science
    • General Science
    • Business Administration
    • General Arts
  • Have excellent communication skills (written, verbal)
  • Have excellent customer services skills with both internal and external customers
  • .
  • Have superior organizational skills, with the ability to multi-task, in a fast-paced environment

General Tasks and Responsibilities

The Information Technology Assistant (Student) is based at the Job Skills’ Markham Employment Services location, in Markham, Ontario. This position will support the Information Technology Department in Markham and will also provide IT support to the many Job Skills’ regional sites. Travel to the individual Job Skills’ offices will be on an “as required” basis.

The Information Technology Assistant (Student) will be responsible for the following learning objectives and job tasks:

System Administration:

  • Configure and deploy desktops, laptops and servers
  • Troubleshoot hardware and software problems
  • Update company’s IT equipment documentation
  • Analyze system logs and identify potential issues with computer systems
  • Act as a resource person, solving problems for clients in the Resource/Information area
  • Assist the IT Administrator with software deployment, data backup and disaster recovery system management
  • Assist with maintenance and security testing for the company network as per industry standards

Communication:

  • Through the development of a communication strategy, s/he ensures that the IT Administrator is kept aware of critical issues and weekly activities
  • Maintains a working relationship with all members of the Job Skills’ organization
  • Maintains a consistent and professional work atmosphere for staff and clients

Special Projects:

  • Assist the IT Team deploying software across Job Skills’ office computers using new automated technologies and update and maintain company’s IT Asset management database by analyzing Job Skills’ current hardware devices deployment
  • Perform other duties and special projects as assigned

Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.

We thank all applicants, but only those to be interviewed will be contacted. Please indicate how you learned about this job in your cover letter.

Resumes may be submitted to it-hiring@jobskills.org with the job title in the subject line.
Deadline to apply is May 19, 2017

Receptionist / Administration

Markham North Welcome Centre Location

Resumes may be submitted to new-hiring@jobskills.org with the job title in the subject line.
Deadline to apply is June 2, 2017

What we need:

A positive, client-oriented individual who:

  • Will be responsible for clerical and data entry support for the Welcome Centre
  • Will provide reception duties, communicating efficiently and effectively with internal and external customers
  • Professionally answers all incoming calls within three rings, positively and warmly, and forwards to appropriate staff
  • Greets all visitors with superior customer service skills, welcomes them to the Centre and determines the purpose of their visit

What you will do:

Support the Markham North Welcome Centre by:

  • Providing general information and an overall description of the services available at the Welcome Centre to walk-in clients
  • Booking client appointments and reconfirm scheduled appointments daily
  • Maintaining a professional work area
  • Maintaining visitor/event log ins, updates staff extension list and client sign in logs
  • Directing clients to the Customer Service Satisfaction Survey and asks them to complete it
  • With attention to detail, ensuring the WC is maintained, all information on display is current and properly copied and in general looks to the overall appearance of the Centre
  • Sharing in the responsibility of meeting room set-up and tear down including configuration of tables/seating, refreshments and IT needs
  • Performing the required steps to open and close the Welcome Centre on a daily basis
  • Handling the arrangements for incoming and outbound courier deliveries
  • Demonstrating accuracy and completeness of data entry with strong attention to detail
  • Preparing and maintaining accurate weekly statistical reports
  • Providing administrative support to event-related activities
  • Providing administrative assistance to Job Skills Staff based at the Welcome Centre, as needed
  • Handing out and compiling new client packages, replenishes as needed
  • Scanning and storing client files and related information
  • Performing other clerical duties such as filing/photocopying

General

  • Possess strong problem solving skills and the ability to provide alternative solutions to problems as they arise
  • Ability to multi-task and be flexible in a dynamic multicultural Centre
  • Required to work evenings (Monday and Wednesday, 1:00 p.m. to 8:30 p.m.) and Saturdays (8:30 a.m. to 4:00 p.m.) with a ½ hour unpaid lunch, when required as backup to part-time position
  • Knowledge of and fluency in Mandarin/Cantonese/Arabic is a strong asset
  • Proficiency in data entry into multiple systems such as Excel and WC database
  • Perform other duties, as required

What you will get:

In addition to the satisfaction gained from helping people reach their goals, Job Skills offers a competitive salary and benefits package!

As a Receptionist/Administration with Job Skills, you will work for a high performing organization that is dedicated to assisting individuals in achieving their employment goals. In this role, you will utilize your unique combination of skills and experience to support the administrative and reception functions of the Markham North Welcome Centre.

If you are interested in this employment opportunity, please read on to learn more about Job Skills, how you can apply to this exciting position and become part of our growing Job Skills Team!

Job Skills is a forward thinking, not-for-profit, charitable organization that is constantly developing or implementing new programs to help individuals achieve economic independence. In doing so, we aim to contribute to the economic and social viability of our community. We are ethical, client-focused, performance-oriented and believe in the personal growth of our Staff, our community and our clients.

Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.

We thank all applicants, but only those to be interviewed will be contacted. Please indicate the position title in the E-mail subject line and tell us how you learned about this job in your cover letter.

Resumes may be submitted to new-hiring@jobskills.org.
Deadline to apply is June 2, 2017

Resouce & Information Specialist/Administrative Assistant - Split Role

Full-time One-ytear Contract Opportunity (35 Hours/Week)

Maternity Leave Replacement - Brampton Location

Resumes may be submitted to emp-hiring@jobskills.org with the job title in the subject line.
Deadline to apply is June 8, 2017

What we need:

A positive, client-oriented individual who:

  • Is inspired by helping Clients in the self-directed Resource and Information area of Employment Services
  • Has demonstrated experience in Communication, Group Presentation & Facilitation, Coaching, intake/Needs Assessment, Administration, Data Entry, Planning and Organizing
  • Has excellent organizational skills with the ability to multi-task and problem solve
  • .
  • Has Post-secondary education in Social Sciences and/or a diploma in Social Services or Career and Work Counselling or equivalent work experience
  • Is knowledgeable about the Canadian labour market, Canadian workplace practices, job search strategies and techniques
  • Is able to work in a performance based system with a proven track record of meeting targets and outcomes
  • Has demonstrated outreach, organizational, administrative and team work skills
  • Has superior oral/written communication skills, excellent time management skills and the ability to multi-task in a fast paced environment
  • Is experienced working with Client databases
  • Is able to work with a diverse population, has a valid Driver’s license and access to a reliable vehicle
  • Has flexibility regarding assigned work hours and work location, as required
  • Has expertise in Building Trust, Information Monitoring, Managing Work and in Planning and Organizing

What you will do:

Support Job Skills’ Employment Services and Programs by:

  • Assisting Clients to access information and Resource Centre materials
  • Processing Second Career Applications, organizing Job Fairs and handling all online applications
  • Supporting Staff with Employer-related claims processing
  • .
  • Providing orientation and information to Clients regarding job search tools and strategies, Apprenticeship training, workplace safety and the Canadian workplace
  • Supporting Clients to develop job search strategies, identifying and matching career interests, skills and aptitudes
  • Providing support to the Job Link Program and with Ontario Works referrals
  • Monitoring resource area activity to assist clients in accessing e-mail, computers, internet, fax and photocopy equipment, to support job search
  • Supporting Facilitation Team through “on call” delivery of seminars and workshops to clients, both in-house and as part of outreach strategies, on an “as-needed” fill-in basis
  • Reviewing Client completed Needs Assessments and determining requirements for Assisted Services Assessment
  • Researching and analyzing current and future job market trends
  • Providing service information to Employers and accepting job postings
  • Answering telephones, scheduling of Centre appointments and greeting walk-in Clients
  • Entering of data into IR database
  • Maintaining of file notes and Client documentation
  • Preparing of monthly summary reports and other administrative duties, as required

Job Skills is committed to fostering a workplace that is both inclusive and representative of the communities we serve. As a diverse workplace incorporates a variety of backgrounds and perspectives, we believe that being a diverse and inclusive organization is essential to achieving success and Client satisfaction in all Job Skills’ Services and Programs. To meet these objectives, we invite all qualified candidates from diverse backgrounds to apply. Please be advised that accommodation is available upon request.

We thank all applicants, but only those to be interviewed will be contacted. Please indicate how you learned about this job in your cover letter.

Resumes may be submitted to emp-hiring@jobskills.org with the job title in the subject line.
Deadline to apply is June 8, 2017

image of a dove, with the word Peace in multiple languages

image depicting Job Skills' hours over the holiday season: All locations closed on December 26, 27, 28 andJanuary; Normal hours resume on January 3rd. When open, hours at all locations will be 8:30 am - 4:30 pm. The Keswick Employment Services location will be open until 7:00 pm on January 3rd, the Markham Employment Services location will be open until 7:00 pm on January 5th.

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