This event will provide you with excellent tools to deal with critical times at the workplace by understanding Emotional Intelligence. The skills involved in emotional intelligence are self-awareness, self-regulation, motivation, empathy, and social skills. This knowledge has become an important competency in human resources departments across the globe, and researchers are confirming that it is time for emotional intelligence to be taken seriously. Embracing the nuances of human emotion in the workplace can have huge benefits for employers and employees, such as better collaboration among co-workers, more efficiency, higher productivity and a happier workplace environment.